Privacy Policy

This Privacy Policy explains how Creative Prints Co processes personal data when you use todaygeniusgum.garden, contact us, or place print-related inquiries and orders.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

How We Use Data

We use personal data to respond to inquiries, review uploaded files, provide size and paper consultation, prepare test print quotes, manage approvals, produce printed items, arrange protected packaging and collection, process payments, maintain records, improve site performance, and address security or legal matters. We also use data to communicate about order status and service-related updates.

We limit processing to purposes connected with the website and print studio operations.
02

Service Providers

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, order fulfillment, and related administrative functions. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed for their role.
03

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, enforce our terms, protect rights, or respond to lawful requests.

Disclosure may be required where law, regulation, or a valid order applies.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses where the law provides that right.

Available rights may vary depending on the nature of the data and the applicable law.
Requests

Submitting Requests

To make a privacy request, use the contact details in this policy and describe the data or activity involved. We will review the request and respond within a reasonable period, taking into account any legal exceptions or verification needs.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal, accounting, or operational obligations. When data is no longer required, we delete it or anonymize it where appropriate.

We keep information only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

The updated version will apply from the effective date shown on the policy page. If a change is material, we will take reasonable steps to draw attention to it before or when it takes effect.

We may revise this policy when our practices, services, or legal obligations change.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect contact details, order information, file uploads, consultation notes, payment-related records, and technical data such as device, browser, and usage information. Where you submit artwork or images, we also process the content you provide and the settings needed to review resolution, crop, size, paper, and test print requests.

The data we collect depends on the inquiry, order, and support activity involved.
02 · Sources

Sources of Data

We receive data when you submit an inquiry, upload files, book a consultation, communicate with us by email, or place an order. We also collect certain information automatically through the website and may receive limited information from payment or service providers involved in completing a transaction.

Most information comes directly from users, while some is generated during site and studio use.
03 · Cookies

Cookie Types

Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookie categories may be session-based or persistent depending on their purpose and duration.

We use cookies only for limited operational and analytical purposes.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect basic site functions, saved preferences, or the stability of forms and session features.

Browser controls can be used to limit or remove cookies, although some site functions may be affected.

Contact Information

Privacy email
Telephone
+84 913 460 036
Mailing address
Số 23, Đường Số 4, Phường 26, Ho Chi Minh City, Ho Chi Minh City, 72310
Privacy contact